Welcome to our Privacy Policy
Your privacy is critically important to us. HopeSync, LLC is located at:
919 S Main Street
Snowflake, AZ 85937 USA
1-800-858-3040
help@hopesync.com
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It is HopeSync, LLC's policy to respect your privacy regarding any information we may collect while operating our website and text messaging services. This Privacy Policy applies to www.HopeSync.com (hereinafter, "us", "we", or "www.HopeSync.com") and any text messaging platform services we provide. We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website and text messaging services. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our website and through text messaging services, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and text messaging services and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms and Conditions posted on our website, set forth the general rules and policies governing your use of our website and text messaging services. Depending on your activities when visiting our website or using text messaging services, you may be required to agree to additional terms and conditions.
Website Visitors and Text Messaging Users
Like most website operators and text messaging platforms, HopeSync, LLC collects nonpersonally-identifying information of the sort that web browsers, servers, and text messaging systems typically make available, such as browser type, language preference, referring site, date and time of each visitor request, and message metadata (e.g., timestamps and carrier information). HopeSync, LLC's purpose in collecting nonpersonally identifying information is to better understand how HopeSync, LLC's visitors and users engage with our services. From time to time, HopeSync, LLC may release nonpersonally identifying information in the aggregate, e.g., by publishing a report on trends in website and text messaging usage.
HopeSync, LLC also collects potentially personally identifying information like Internet Protocol (IP) addresses for logged-in users and for users using features such as chat, contact methods, or text messaging services. HopeSync, LLC does not display, sell, or give this information to any other entities and only discloses logged-in user and commenter IP addresses under the same circumstances that it uses and discloses personally identifying information as described below.
Gathering of Personally Identifying Information
Certain visitors to HopeSync, LLC's websites and text messaging services choose to interact with HopeSync, LLC in ways that require HopeSync, LLC to gather personally identifying information. The amount and type of information that HopeSync, LLC gathers depends on the nature of the interaction. For example, signing up for our text messaging services requires email addresses, phone numbers, and additional personal information such as physical addresses and credit card details if the service is continued past the trial period.
Text Messaging Opt-In and Opt-Out Practices
HopeSync, LLC requires explicit user consent to opt into text messaging services. By opting in, users agree to receive text messages based on the preferences and keywords they provide. Users can opt out at any time by texting "STOP" to the provided short code. Upon opting out, users will receive a final confirmation message, and no further messages will be sent unless they opt in again.
Users can text "HELP" to the short code to receive instructions on how to use the service or how to unsubscribe. Message and data rates may apply based on the user’s carrier plan. HopeSync, LLC does not charge users for subscribing or unsubscribing.
Security
The security of your Personal Information is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, including encryption and secure storage for text message data, we cannot guarantee its absolute security.
Links To External Sites
Our Service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites, products, or services.
Aggregated Statistics
HopeSync, LLC may collect statistics about the behavior of visitors to its website and users of its text messaging services. HopeSync, LLC may display this information publicly or provide it to others. However, HopeSync, LLC does not disclose your personally identifying information except as outlined in this Privacy Policy.
End-User Opt-In Data
HopeSync, LLC may collect and/or display opt-in data provided by the user opting in for our texting or email services. We do not sell, trade, or give your information including your phone number, email, or any associated statistics to anyone except the organization that collected it and added it into the system. You can see the full texting policy here.
Cookies
To enrich and perfect your online experience, HopeSync, LLC uses "Cookies," similar technologies, and services provided by others to display personalized content, appropriate advertising, and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. HopeSync, LLC uses cookies to help HopeSync, LLC identify and track visitors, their usage of http://www.HopeSync.com, and their website access preferences. HopeSync, LLC visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using HopeSync, LLC's website s, with the drawback that certain features of HopeSync, LLC's website s may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to HopeSync, LLC's use of cookies.
E-commerce
Those who engage in transactions with HopeSync, LLC – by purchasing HopeSync, LLC's services or products – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, HopeSync, LLC collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with HopeSync, LLC. HopeSync, LLC does not disclose personally identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website -related activities.
Privacy Policy Changes
Although most changes are likely to be minor, HopeSync, LLC may change its Privacy Policy from time to time, and in HopeSync, LLC's sole discretion. HopeSync, LLC encourages visitors and users to frequently check this page for any changes to its Privacy Policy. Your continued use of this site or text messaging services after any change in this Privacy Policy will constitute your acceptance of such change.
Contact Information
If you have any questions about this Privacy Policy, please contact us using the contact information below:
HopeSync, LLC
919 S Main Street
Snowflake, AZ 85937 USA
1-800-858-3040
help@hopesync.com
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